Help centre
How can we help?
Short guides to the things people ask us most. Can’t find an answer? Email support@plainsight.io; we reply within one working day.
Getting started
Scans and issues
- Understanding your automated check scoreWhat the 0–100 score measures, and what it does not.
- Read an issue and fix itFind the element, understand who it affects, and follow the fix guide.
- Ignore an issue or mark a false positiveWhen to ignore an issue, and how it shows in reports.
- Scheduled scans, rechecks and alertsHow often we scan, how to scan now, and which emails you get.