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Your data: export, deletion and privacy

Download your personal data, delete your account, or delete an organisation.

Download your personal data

In Settings → Account, choose Request my data. We email you a link to a zip file with everything we hold about you personally. The link works for 7 days while you are signed in.

Delete your account

Also in Settings → Account. If you own an organisation that has other members, transfer ownership first; if it has an active subscription, cancel it first. Organisations you own alone are deleted with your account.

Delete an organisation

Owners can delete an organisation in Settings → General by typing its name. The subscription is cancelled at the end of the period, and all data, including files, is permanently erased after 30 days.

Agencies can download our Data Processing Agreement at /legal/dpa, and the list of companies that process data for us is at /legal/subprocessors. Questions: privacy@plainsight.io.

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